Privacy Policy

Introduction

Our website respects your privacy and strives to protect your personal data.

This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures taken to ensure the privacy of your information. Finally, this policy specifies the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other related information will be used in accordance with what is specified in the Privacy Policy. We will collect information when necessary or if it is directly and necessarily relevant to our dealings with you.

We will retain your data in accordance with the law or to use it for the purposes for which it was collected.

You can browse the website without needing to provide any personal data. Your personal identity remains unknown throughout your visit to the website and is only revealed if you have a special electronic account on the website that you access using your username and password.

1 – Data We Collect:

We may need to collect your information if you wish to register a purchase order for an item from our website.

We collect, store, and process your necessary data to track your purchase from our website to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and to provide you with services and information offered on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify online financial transactions and data download audits from the website, identify website visitors, develop website page designs and/or content, and customize it for users. We conduct various demographic research and send useful or requested information to the user, for example, information about products and services, provided you do not object to being contacted about it. Communication will be via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier).

We may be able to store details related to your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or will order soon. You can also manage your address details. You should also undertake to maintain complete confidentiality when accessing your personal data and not make it available to an unauthorized third party. We do not bear any responsibility resulting from misuse of passwords unless such misuse results from an error on our part.

Other uses of your personal information

We may use your personal information in surveys and market research, based on your preference, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address will only be disclosed if you wish to participate in competitions. We keep survey responses in a location completely separate from your email.

We may send information about us, or about the website or our other websites, or about our products, sales, sales offers, newsletters, and other related matters concerning our group's affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven business days (every day except Saturdays, Sundays, national and religious holidays) of receiving your notification. We will contact you to inquire about information if it is unclear.

We may use some data, while strictly maintaining privacy and confidentiality on the website, for other purposes including verifying user locations, monitoring their visits to the website or the links in the email when they subscribe to receive it, and providing that anonymous data, which does not allow identification of your actual personal identity, to a third party such as publishers, for example. However, that data will not lead to identifying your person (because it is non-identifiable).

Competitions

Regarding any competition, we use data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.

Other parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of the Privacy Policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, and using them for statistics and market research purposes or to assist the customer service team. We may need to share information with a third party for the purpose of protecting against fraud and reducing credit risks. In the event that our company or part of it is sold, we may be forced to transfer our databases which include your personal information. Other than as provided in the Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent, unless it is necessary for the purposes specified in this Privacy Policy, or if we are required to do so by law. The website may contain advertisements for a third party or links leading to other websites or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, and we are not responsible towards any third party to whom we transfer your data in accordance with the Privacy Policy.

2 – COOKIES

Accepting cookies is not a prerequisite for visiting the website. However, we note that the "Cart" functions on the website and ordering any item cannot be used without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the website. Your browser stores these files on your computer's hard drive. Cookies can be used to detect the Internet Protocol (IP) address, which saves you time when you are on the website or want to visit it. We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can adjust your browser so that it does not accept cookies, but this will limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information, is free of viruses, and this website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not link your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will then not be able to benefit from the full functionality of the website. By using this website, you agree that Google will use your data in the manner and for the purposes detailed above.

3- Security

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the website, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information as we cannot guarantee 100% protection. We strongly advise you not to send all credit card or debit card details when you communicate with us electronically and without encryption. We put physical, electronic, and procedural safeguards directly on the collection, storage, and disclosure of your information. Our security procedures sometimes require us to ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.